The stay was quite okay for a quick visit with friends. The beautiful gardens were perfect for lounging and the staff were really friendly, which enhanced our experience. However, we did encounter some frustration with the shower not functioning properly during our 2-night stay.

Ask for a room with a working security box for added peace of mind during your stay.

Had a great time with friends at this place! The beautiful gardens were perfect for lounging, and we enjoyed a fantastic wedding celebration there. The staff was friendly, making our stay even better. However, we did run into some issues with the shower not working properly, which was a letdown.

The shower was not working right during our stay, which was quite frustrating.

I appreciated the beautiful gardens and clean outdoor pool, which provided a lovely space for relaxation. The staff were exceptionally attentive, offering quick assistance with all our needs, making our stay even more enjoyable.

Loose armrest in stairwell needs repair.

It was just a perfect match for a cursory stop in Playa del Carmen with all in all brilliant value for money. The breakfast had a decent variety, but things took a long time to be replaced. Don’t expect an ocean view or easy beach access, better find somewhere else for swimming.

fantastic central spot for exploring parks and cultural landmarks

I loved exploring the sun-soaked Cenote Carwash just a few steps away and strolling through the lively Los Fundadores Park, both of which made my stay memorable and were perfect for enjoying the vibrant atmosphere of the city. many nearby restaurants offered great food options too, which was a wonderful bonus during my visit.

I enjoyed my stay here! The spacious room had a cozy corner with an armchair, great for relaxing with a book. The outdoor swimming pool was clean and perfect for unwinding. The staff were incredibly attentive, always ready to assist with a smile.

Breakfast options were quite limited.

Decent Stay with Room for Improvement

The staff were friendly and accommodating, making my one-night stay enjoyable. I appreciated the quiet atmosphere, but the room could use some attention—especially the shower setup. A 15-minute walk to the beach is a bonus, but I recommend checking the dining options for variety.

This hotel suits me perfectly! I love the wi-fi, outdoor swimming pool, and the 24-hour reception. On my first stay, the staff helped me with my bags, which I really appreciated. Highly recommend!

We had a lovely family getaway. The breakfast spread was impressive, featuring local dishes and fresh fruit that everyone enjoyed. The hotel's grounds were well-kept, and we appreciated the cozy atmosphere around the pool area. It was nice to relax while my husband played with the kids.

In my wife’s opinion, the noise from outside was bothersome. Some quiet hours would be great for families with children.

I enjoyed my stay here, with spacious rooms and friendly staff enhancing the experience. However, the air conditioning had some issues. The beautiful pool area provided a nice escape. Overall, a pleasant stop in Playa del Carmen.

Family with children need a comfy stay

The place was pretty clean and the staff? They were friendly, always willing to help! The breakfast buffet was surprisingly good, specially those rich chilaquiles.

It wasn’t exactly budget-friendly, but I guess you get what you pay for, huh?